Saturday, January 29, 2011

Caution Kroger Customers!

I think the title says it all.  My new grocery shopping/coupon friend scoured the ads this week, matched up our coupons and thought we had it figured out...that led to complete disappointment. 

If you have ever seen the Kroger "Mega Sale" ad they advertise specific participating products at a special price if you purchase any 10.  You can buy 10 of the same item, mix & match, etc. Then for every 10 of those products you purchase you get $5 off at the register.   Sounds like a great deal, right?  Well, we found out it was too good to be true and are completely disappointed of Krogers false advertising they have and how they lead you to believe you are saving money when you ultimately are not and are spending more...shame on them!

Come to find out the price you see in the ad if you buy any of 10 of the participating products is the price you pay and you DON'T get an additional $5 off when you are at the register.  Kroger is making you think by the wording in their ad that you get an additional $5 off, you even believe it because you see it on the receipt (-$5.00) but if you add up all of the products at the buy 10 price you are not getting an extra $5 off.  Plus, they claim there is a limit on how many "10" items you can purchase before you do not get an extra $5. 

Needless to say, I had them cancel my order, dumped my bags in my cart and walked out.  Later, I called and asked the manager how their "Mega Sale" worked and she said that if you buy 10 items you get it for the special price then at the register on your receipt you will see $5 off.  So, I said that means you get an extra $5 off she said yes.  Then I said, well for example.  I buy 10 2-liters of pop at .89 which equals $8.90 then I get $5 off that, right.  All of a sudden she said no the $5 is 'incorporated' with the adjusted price.  She said there was a limit but she didn't know what it was.

I'm definitely disappointed and will not be shopping there again.  I feel cheated.  For those in Indy, I did ask Marsh how their "Mega Sales" work and they said if you buy 10 you get it for the promotional price then you do get an extra $5 off so I will be an even more dedicated Marsh shopper.

1 comment:

  1. On the Kroger item prices on the shelf it tells you the price each product will be if you buy 10 of them. I always understood that that $5 off was the total savings of adding up the special prices.

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